FAQs
What are your shipping options and delivery times?
We offer several shipping options to meet your needs, including standard and expedited shipping. Standard shipping typically takes 2-7 business days, expedited shipping takes 2-3 business days. Delivery times may vary depending on your location and the time of year. Orders are processed within 1-2 business days.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary by destination. Please check our Shipping Policy page for more details and a list of countries we ship to.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, you can return or exchange your sunglasses within 30 days of purchase. Items must be in their original condition and packaging. Please visit our Returns & Exchanges page for detailed instructions on how to return or exchange an item.
How do I know if the sunglasses will fit me?
We provide detailed measurements and sizing information for all our sunglasses on each product page. You can also use our TRY-ON THIS PRODUCT virtual feature on our website. If you need further assistance, our customer service team is happy to help.
Are yoursunglasses UV-protected?
Yes, all our sunglasses offer 100% UV protection to shield your eyes from harmful UVA and UVB rays. Our lenses are designed to provide maximum protection and clarity. Some style offer polarized options.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website. If you have any issues tracking your order, please contact our customer service team.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Venmo, google pay, Amazon pay, Shop pay, and Apple Pay. We also accept Shop All transactions are secure and encrypted for your protection.
Do you offer warranties on your sunglasses?
Yes, we offer a one-year warranty on all our sunglasses. This warranty covers any manufacturing defects in materials and workmanship. If you experience any issues with your sunglasses within the warranty period, please contact our customer service team for assistance. Support@americanbonfireco.com
Warranties do not cover normal wear and tear on products such as: scratches on the lenses of sunglasses and frames. Warranty does not cover lost or stolen property, internal or external damage on any products caused by abuse or mishandling.
Do you offer replacement parts or repair service?
We currently do NOT repair or replace parts.
Do you offer a return shipping label?
To qualify for a free return label, you must have purchased shipping/return protection at checkout. If return protection was not purchased, you will need to cover the cost of the return label.